SEPTEMBER 14, 2010

IN THIS ISSUE

DEALER NEWS & INFORMATION

– CADA Announces OfficeSupply Discount Program for Members!

– Automotive News at a Glance

REGULATORY & LEGAL UPDATES

– Open Houses to Introduce Air Care Colorado Vehicle Emissions Testing Program

– Risk Based Pricing Notices to Consumers - New Federal Mandate Affecting Dealers Starts January 1, 2011

LEGISLATIVE UPDATE

– Fundraising Updates for State Races

UPCOMING SEMINARS

– Webinar: Case Studies: Service Departments Winning Back 2nd & 3rd Owner Vehicles

–Webinar: How to Create a Consistent Selling Process on the Service Drive

CALENDAR OF EVENTS
– Upcoming Events

– Innovative Dealer Summit

– CADA Regional Meetings

– Denver Regional Meeting

– NADA Convention and Expo

DEALER MILESTONES,
HIGHLIGHTS & TRANSITIONS

–Lisa Schomp: 100 Leading Women in the North American Auto Industry

–Grand Opening of the Murray Motor Imports

–Share Your Accomplishmens

THE AFTERFACT

–All the News That's Fit to Email!

ARCHIVES

CLICK HERE for Open Road
e-newsletter archives.

CLICK HERE for an Index of Regulatory
& Legal Articles from the Open
Road e-newsletter.

CLICK HERE for Bulletin archives.

CLICK HERE for Colorado Auto
Outlook archives.

CLICK HERE for Denver Auto
Outlook archives.

ONLINE REGISTRATION

CLICK HERE to register online
for various CADA seminars & events.

MEMBERSHIP RESOURCES

CLICK HERE for details on the
Speaker and Educational
Resources.

CLICK HERE for a list of current
Endorsed Vendors/Programs.

CLICK HERE for a list of current
Allied Members.

CLICK HERE for an order form for
CADA forms.

CLICK HERE for information on all member services.

www.nada.org


www.aiada.org

CLICK HERE for NADA
Regulatory Affairs information.

STATE GOVERNMENT RESOURCES

CLICK HERE for the Auto Industry
Division of the Colorado Dept.
of Revenue.

CLICK HERE for the Title and
Registration section of the
Colorado Dept. of Revenue,
Motor Vehicles Division.

CLICK HERE for the Colorado
Department of Labor &
Employment website.

Visit us at www.coloradodealers.org.

CADA Hours of Operation
Monday to Thursday, 7 a.m. to 5 p.m.
Friday, 7 a.m. to 4 p.m.

CADA STAFF

CLICK HERE for a CADA staff listing

If you have questions
or suggestions regarding this
e-newsletter, please
contact Lauren Stadler at
lauren.stadler@coloradodealers.org

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ENDORSED VENDOR/PROGRAMS

CLICK HERE for information about the
Endorsed Vendors/Programs.

If you have trouble viewing any of the links or documents in this e-newsletter, please CLICK HERE to access the web-based version.

CADA ANNOUNCES OFFICE SUPPLY DISCOUNT PROGRAM FOR MEMBERS!
Office Depot—with over 41 retail stores in Colorado—has been selected by CADA as our endorsed provider of office supplies for members! 

We are pleased to announce that we have endorsed Office Depot for office supplies and related services. This is the second endorsement of this year as we strive to increase the value of CADA to member dealers.

Office Depot is the second largest retailer of office supplies in the U.S.  Key differentiators of this program and their service, compared to other office suppliers, include the following:

• Steep discounts for your top 100 items—with most of those defined specific to your account and needs
• No contracts to sign; no long-term commitments; start saving money today!
• Single source supplier for Office Supplies, Technology, Furniture, Cleaning/Breakroom Supplies, Promotional Products, and Printing services

We encourage you to contact Office Depot today to see how,
together, we can save you money!

Download the full introduction letter and enrollment flyer.

The Member Services Committee undertakes a lengthy review process to make endorsement recommendations that are then approved by the CADA Board of Directors:
1.     Obtain recommendations from members, contact dealer associations in other         states, and do other searches
2.     Invite all to respond to an initial questionnaire
3.     Invite selected companies to interview/present in-person, by phone and/or via online         presentation
4.     Work through a due diligence process to check recommendations, compare pricing         proposals, review product/service offerings, and obtain the best discounts possible         for CADA Members—all reviewed based on specific selection criteria
5.     Engage in contract negotiations for the best terms and price possible

SUPPORT CADA ENDORSED COMPANIES, SO WE CAN SUPPORT YOU!!

For more information, contact Jon Widmier:
303.218.8039
Jon.Widmier@OfficeDepot.com

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AUTOMOTIVE NEWS AT A GLANCE

Listed here are several articles pertaining to the
auto industry in general that appeared recently in newspapers and other media outlets across the nation.

Plan now to participate in CADA Regional Meetings 2010

Please join us at any of the eleven meetings
scheduled across Colorado

Join your colleagues to learn about issues important to you, your dealership, and your operations.                 

Hear what is happening in Colorado’s legislative and regulatory arena and what CADA is doing to proactively address problems that affect dealer survivability and profitability.

Be informed, be involved and be connected! Register today AT NO COST using one of the following methods:

Please click on any of the boxes below to register for that meeting/location.
To register by phone, please call Lauren Stadler at 303.457.5123
Questions? Call or email Tim Jackson at 303.282.1448 or tim.jackson@coloradodealers.org
or visit www.coloradodealers.org/regionals

OPEN HOUSES TO INTRODUCE AIR CARE COLORADO VEHICLE EMISSIONS TESTING PROGRAM

Beginning this November, most gasoline-powered vehicles registered in parts of Weld and Larimer Counties will be required to pass an emissions inspection prior to registration renewal.

Area residents are invited to attend Community Open Houses over the next few weeks. The purpose of the events is to provide information and answer questions about the upcoming expansion of the Air Care Colorado vehicle emissions testing program to parts of Weld and Larimer Counties this fall.   . . .

CLICK HERE for the Open House news release including dates, times and locations (the first one is Monday, Sept. 20th).

CLICK HERE for a summary fact sheet.

Visit www.aircarecolorado.com for additional information.

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RISK BASED PRICING NOTICES TO CONSUMERS - NEW FEDERAL MANDATE AFFECTING DEALERS STARTS JANUARY 1, 2011

As most dealerships are likely aware by now, a new federal notice requirement by the FTC goes into effect the first of next year.  With just over a few months left in this year, it is time for dealerships to begin to plan for the implementation of this new requirement.   An overview of this latest federal mandate is below:

• The new notice requirement is intended to complement the already existing Adverse Action notice requirement that has applied for some time now.  The Adverse Action notice is required whenever creditors (dealers included) deny a consumer credit based on information in his/her credit report.
• Please visit the Open Road, July 25, 2007 and September 12, 2007 for more information on Adverse Action notices.

• Generally, this latest rule requires a new notice to consumers to whom the dealer will extend credit “on material terms that are materially less favorable than the most favorable terms available to a substantial portion of consumers from or through that person.” 
• HOWEVER, because that requirement is so complex to apply in practice, NADA argued for, and was able to obtain an EXCEPTION notice.  Because it removes the complexity of applying the vague terms above, it is expected that most dealers will utilize this Exception notice form. 
• The one, big downside is the Exception notice must be issued to all consumers who request credit (seems an easy trade-off with trying to implement the preceding provision).
• In order to use the Exception notice, the notice must include the consumer’s credit score along with other specific information.
• There is an Alternative Exception Notice for instances where the consumer’s credit score is not available. 
• CLICK HERE for the model Exception Notice (Form B-4, pages 198-199 of the final rule). 
• Dealers that engage in the typical third-party financing transaction (whereby the dealers utilizes the consumer’s credit report to help identify likely finance sources to whom the contract will later be assigned) were specifically included and named in the final regulations so, unfortunately, there is no question that the new mandate applies to most dealers.

Dealerships should begin to plan now to ensure someone is trained on the full details of this new notice requirement, and that it can be implemented by January 1, 2011.

CADA will be providing training on this new notice requirement the third week of November.  Dates, times and specific locations will be coming soon!

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If you have questions on any legal or regulatory topic, please contact:

• Tammi McCoy, Vice Pres., tammi.mccoy@coloradodealers.org, 303.282.1449
• Tim Jackson, President, tim.jackson@coloradodealers.org, 303.282.1448

DISCLAIMER: CADA is not authorized to dispense legal advice.The information contained in this weekly email is intended to provide important updates and reminders regarding statutes, litigation, and regulations. CADA always advises that dealers should consult legal counsel on the specifics of any laws or regulations to ensure proper compliance

FUNDRAISING UPDATES FOR STATE RACES

The financial reporting period for state races running between July 29th through September 1st is now available online. Here's how the statewide candidates stack up. Keep in mind that cash-on-hand amounts are deceiving at this point, since many candidates have already spent big chunks of money to buy advertising spots.  Figures below as Amount Raised Last Period/ Amount Spent Last Period/ Cash-on-Hand as of Sept. 1)

GOVERNOR
John Hickenlooper (D): $409,859/ $357,158/ $171,542 Tom Tancredo (ACP): $199,229/ $58,376/ $140,853 Dan Maes (R): $50,201/ $54,011/ $19,786

TREASURER
Cary Kennedy (D): $102,161/ $89,189/ $90,250 Walker Stapleton (R): $27,385/ $15,880/ $22,712

ATTORNEY GENERAL
John Suthers (R): $64,958/ $15,671/ $346,775 Stan Garnett (D): $43,690/ $120,342/ $23,259

SECRETARY OF STATE
Bernie Buescher (D): $36,158/ $8,708/ $139,661 Scott Gessler (R): $13,745/ $38,071/ $14,725

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Questions or Comments?  Please contact:

• Melissa Kuipers – VP of Government Relations and Communications
  melissa.kuipers@coloradodealers.org, 303.457.5115
• Tim Jackson, President, tim.jackson@coloradodealers.org, 303.282.1448   

WEBINAR: CASE STUDIES: SERVICE DEPARTMENTS WINNING BACK 2ND & 3RD OWNER VEHICLES

How Service Managers are re-vamping business plans to open up a market segment previously dominated by the corner garage and chain retailers!

11:00am(MDT), Thursday – September 16, 2010

Learn what is different about the "corner garage" that keeps customers coming back over and over again. Ed Kovalchick is a nationally-known service management trainer and has devoted a majority of his time studying what makes the corner garage tick. His findings will amaze you.

On Sept 16th Ed will profile several dealership service departments that have transformed a segment of their shop into “The Garage” with some amazing results. It takes a change of mindset – Learn to make it work in your dealership and open up a whole new business in service.

Presented BY: Ed Kovalchick, Net Profit, Inc.

Cost:  CADA Members $169 / Non-Members $298.00

CLICK HERE for more details!

CLICK HERE to register online!
Enter discount code TCDi3CADA (not case sensitive)

** DealersEdge does accept "bill me" registrations.  If you prefer to be invoiced, rather than to pay online with a credit card, please call 800-321-5312 for personal and prompt service.

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WEBINAR: HOW TO CREATE A CONSISTENT SELLING PROCESS ON THE SERVICE DRIVE

How service departments achieve huge sales increases by consistently delivering a professional selling presentation!

11:00am(MDT), Thursday – September 23, 2010

How can your service department create the consistent selling process so often in evidence in the showroom? This question has vexed dealers and service managers for decades. The selling discipline taught and enforced in so many dealership showrooms is almost always absent once you get to the service drive.

System-selling guru, Steve Kwiatkowski of Liqqid Inc. will bring you real life examples of dealerships employing new tools to maximize maintenance package sales. Hear from real world dealer and service managers as they share with you how their success was realized.

Presented BY: Steve Kwiatkowski, Liqqid Inc.

Cost:  CADA Members $169 / Non-Members $298.00

CLICK HERE for more details!

CLICK HERE to register online!
Enter discount code TCDi4CADA (not case sensitive)

** DealersEdge does accept "bill me" registrations.  If you prefer to be invoiced, rather than to pay online with a credit card, please call 800-321-5312 for personal and prompt service.

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TO REGISTER ONLINE FOR ANY CADA SEMINAR OR EVENT, PLEASE VISIT: www.coloradodealers.org/registration

If you have a particular area of interest or would like to suggest a training seminar topic, please contact Lauren Stadler at 303.457.5123 or lauren.stadler@coloradodealers.org

As car dealers our visions are always beyond the present and embedded in the future. With new car sales on the rise and crippling legislation prevented, we, as dealers can certainly see a Bright Future Ahead!

To learn more about this Future and to explore all the possibilities it can contain, be sure to attend this year’s NADA Convention and Expo in San Francisco. We have so much in store for you! To name a few things headed your way:

• New on Friday night!  A NADA welcome reception co-sponsored by JD Power and Associates
• One stop registration and housing online with immediate confirmation!
• A compact 3 day Convention that wraps up on Monday at 5:00
• New workshops by Google, Ritz Carlton and JD Powers!
• General Sessions to be held on the third level in Moscone West, eliminating the busing to Civic Auditorium
• Advance registration open right up to Friday!
• Early Bird discounted registration fees
• New ID card scanners to replace the expo cards
• Optional badge mailing to your home enabling streamlined credential pickup.

Visit www.nadaconventionandexpo.com for more details!

LISA SCHOMP: 100 LEADING WOMEN IN THE NORTH AMERICAN AUTO INDUSTRY
Automotive News

On "why are you here?": When I was working with my dad, I was the second woman to go to the General Motors' Dealers' Son School in Flint, Mich. That's what they called it. It was a six-month program, and there were about 220 of us in the class. When I entered the classroom, the instructor looked at me and said the warranty clerk's class was down the hall. I told him I was not there for the warranty clerk's class, and he asked, "What do you need, honey?" I said, "I'm here to be a dealer — what are you doing here?" The first week was stressful, but when he saw that I was serious, we seemed to get through it.

CLICK HERE to read the full article!

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GRAND OPENING OF THE MURRAY MOTOR IMPORTS

September 9, 2010, Murray Mercedes-Benz of Denver opened the doors to their new sales center with a Ribbon Cutting Ceremony. Present were Mark Murray (Owner), Todd Bondy (General Manager), Scott Fischer (Mercedes-Benz Representative), Larry Harte (Glendale, CO Mayor), Bud Wells (Denver Post) and Tim Jackson (CADA). After the ceremony, there was a catered BBQ with plenty of great food and great company! And it gave everyone a chance to check out the new Sales Center, and all the great cars that Mercedes-Benz has to offer.

CLICK HERE for the full article.

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LET US KNOW ABOUT YOUR ACCOMPLISHMENTS!

Have you or anyone else at your dealership won an award recently? Have you or your dealership provided any outstanding community service? We want to recognize such accomplishments. Please send us a brief write-up of the award or event along with any other information to milestones@coloradodealers.org. Also include your contact information for further follow-up.

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