JULY 9, 2008


IN THIS ISSUE

  DEALER NEWS & INFORMATION

NADA Dealer Attitude Survey Goes Online

Automotive News at a Glance


  REGULATORY & LEGAL UPDATES

Auto Industry Division Wheels Newsletter: New Issue Available

 

  UPCOMING SEMINARS

F&I Compliance Training

*New* Red Flags Rule & Privacy/ Safeguards Re-cap

Lifeline to Profits Seminar

Salesperson Training/Personal Development


CALENDAR OF EVENTS
Upcoming Events
Fall 2008 Regional Member Briefings


DEALER MILESTONES,
HIGHLIGHTS & TRANSITIONS

Share YOUR Accomplishments

 


ARCHIVES

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e-newsletter archives.

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& Legal Articles
from the Open
Road e-newsletter.

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& Legal Articles
from the Open
Road e-newsletter.

CLICK HERE for Bulletin archives.

CLICK HERE for Colorado Auto
Outlook
archives.

CLICK HERE for Denver Auto
Outlook
archives.


ONLINE REGISTRATION

CLICK HERE to register online
for various CADA seminars & events.


MEMBERSHIP RESOURCES

CLICK HERE for details on the
Speaker and Educational
Resources
.

CLICK HERE for a list of current
Endorsed Vendors/Programs
.

CLICK HERE for a list of current
Allied Members
.

CLICK HERE for an order form for
CADA forms
.



www.nada.org

CLICK HERE for NADA
Regulatory Affairs information
.


STATE GOVERNMENT RESOURCES

CLICK HERE for the Auto Industry
Division
of the Colorado Dept.
of Revenue.

CLICK HERE for the Title and
Registration section
of the
Colorado Dept. of Revenue,
Motor Vehicles Division.

CLICK HERE for the Colorado
Department of Labor &
Employment
website.




Visit us at www.coloradodealers.org.


CADA Hours of Operation
Monday to Thursday, 7 a.m. to 5 p.m.
Friday, 7 a.m. to 4 p.m.


CADA STAFF

President
Tim Jackson
tim.jackson@coloradodealers.org
303.282.1448

Vice President
Tammi McCoy
tammi.mccoy@coloradodealers.org
303.282.1449

Vice President -
Public Policy & Communications
Nancy J. Burke
nancy.burke@coloradodealers.org
303.457.5115

Bond Coordinator
Linda Toteve
linda.toteve@coloradodealers.org
303.457.5122

F&I Resource Center -
Manager
Chad Julius
chad.julius@coloradodealers.org
303.457.5119

Insurance Services -
Account Manager
Deb Lay
deb.lay@coloradodealers.org
303.282.1453

Insurance Services -
Account Manager
Bob Kogel
bob.kogel@coloradodealers.org
303.282.1457

Executive Assistant/Member
Resources Coordinator
Lauren Stadler
lauren.stadler@coloradodealers.org
303.457.5123

Services Coordinator
George Billings
george.billings@coloradodealers.org
303.457.5117


If you have questions
or suggestions
regarding this
e-newsletter, please
contact Nancy Burke at
nancy.burke@coloradodealers.org

CLICK HERE or scroll to the bottom
of this page if you want to be
added or removed from our list.


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ENDORSED VENDOR/PROGRAMS

CLICK HERE for a list of current
Endorsed Vendors/Programs
.
Click on any of the logos below to
to go directly to a vendor's webpage.


Formerly Commercial
Lighting and Electric


REYNOLDS AND REYNOLDS


Merchant Services

 


If you have trouble viewing any of the links or documents in this e-newsletter, please CLICK HERE to access the web-based version.


Even though you are likely to find someone working at the William D. Barrow building for CADA members almost any time, official hours are designed to meet the needs of member dealers:

7 a.m. to 5 p.m., Monday to Thursday
7 a.m. to 4 p.m., Friday

And any other time you can usually catch someone working before or after normal hours to benefit dealers and the priorities you need. CALL US!

* * * * * * * *

NADA DEALER ATTITUDE SURVEY GOES ONLINE

The NADA Dealer Attitude Survey (DAS) is now going to be collected and managed exclusively on line. Under the new system, NADA will no longer mail paper surveys to dealers. The move to online-only will significantly speed up survey processing time and allow NADA Industry Relations to report the results of face-to-face DAS meetings with manufacturers back to the dealers who completed the survey.

“The online-only methodology allows us to provide important and timely information to dealers in a manner that previously was not possible” noted Michael Regan, NADA’s VP of Industry Affairs. 

NADA has designed a new full-service DAS website at www.nadasurvey.com to facilitate the move to online-only. CLICK HERE for more details.

* * * * * * * *

AUTOMOTIVE NEWS AT A GLANCE

Listed here are several articles pertaining to the auto industry in general that appeared recently in newspapers and other media outlets across the nation.

  • If they can sell booze, why not cars
    Rocky Mountain News, July 6
    And then there was one. One blue law left on the books, that is. With today's formal end to the ban on Sunday sales of liquor in Colorado, coupled with soaring gas prices eating away at their business, it has to be increasingly uncomfortable for the state's car dealers to defend their no-sales-on-Sunday perk.
  • Colorado Liquor Stores Now Open
    7 Days a Week

    Fox31.com, July 4
    For the first time in decades, Colorado liquor stores will be open for business on Sundays beginning July 6, 2008. There's still some disagreement about whether this is a good idea for Colorado.
  • Response to new oil, gas rules disappoints Ritter
    9News.com
    , July 2
    Gov. Bill Ritter said he's disappointed by the oil and gas industry's campaign assailing proposed new regulations as "job-killing" because the goal is to balance energy development with other important Colorado resources.
  • Ritter disappointed with oil industry unhappiness
    The Pueblo Chieftain, July 4
    Gov. Bill Ritter said he’s disappointed by the oil and gas industry’s campaign assailing proposed new regulations as ‘‘job-killing’’ because the goal is to balance energy development with other important Colorado resources.
  • Lobbyists Push for Sway Over Fuel-Economy Rules
    The Wall Street Journal, July 2
    Interest groups are bombarding federal regulators to tailor new vehicle fuel-economy rules to their liking, as the pressures posed by soaring oil prices and the ailing automobile industry complicate energy policy.
  • BMW Redesigns 7-Series Sedan
    The Wall Street Journal, July 2
    David Patton and Mathew Passy discuss yet another gloomy monthly auto sales report and whether Detroit can turn things around before they run out of money. Plus, three vehicles that could help themturn things around.
  • A Daring Play on the Auto Makers
    The Wall Street Journal, July 3
    If you're willing to bet that the U.S. car industry can somehow survive its current crisis, Wall Street is willing to quote you generous odds. Ready to gamble? Take a look at Ford call options.

SAVE THE DATE!
Dealer Management
and Leadership Summit

Wednesday, August 13 ~ 8 a.m. to 7:30 p.m.
Marriott Denver South ~
Park Meadows Drive

John McEleney, NADA Chairman for 2009, will be a dinner speaker at the 2008 Summit . Other speakers and informational programs are in the works. More information on speakers/agenda will be posted as finalized: www.coloradodealers.org/summit


CADA forwards news articles and opinion columns of interest
through the Open Road to inform members of current events.
These in no way reflect the views, opinions, and/or positions
of CADA or its member dealers. They are sent for
informational and educational purposes only.


AUTO INDUSTRY DIVISION WHEELS NEWSLETTER:  NEW ISSUE AVAILABLE

The Auto Industry Division of the Department of Revenue—under the new division Director, Bruce Zulauf—has renewed a commitment to dealer communication and education. Staff-time and resources have been dedicated to publishing the Wheels newsletter at least quarterly going forward. The June 2008 issue is now available.

CADA is strongly encouraged and very pleased with the leadership of Mr. Zulauf. Of particular note to many dealers is that AID, under this new leadership and with additional staff on-board, is making a focused attempt to visit and do a general compliance audit at all Colorado dealerships. Dealerships should not be alarmed at this prospect—it is simply a proactive step to help ensure that all are in compliance on key aspects of Colorado Motor Vehicle Law. An excerpt from Bruce’s closing comments in his article on page 12 of the June newsletter is below:

Inspections - The Compliance and Investigation’s staff will begin conducting “Compliance Inspections” at all dealer locations. The goal of this program is education and compliance. Staff members will enter dealer locations in a non-aggressive, public relations manner, and conduct an inspection. They will have a one-page checklist of topics that need to be covered/inspected. Management will be encouraged to participate in the inspection and ask questions of the staff member during the process. This will give dealers the opportunity to meet Division staff assigned to their particular location so that communication can be free flowing. Should minor violations be found, the staff member will attempt to gain compliance.

CADA has heard from dealers who have been audited, and most have indicated it was fairly quick and pretty painless. It would certainly be a good idea for dealerships to conduct their own internal check of the items found on the checklist above. 

If you have any questions or concerns, please contact us.

________________________________________________________

If you have questions on any legal or regulatory topic, please contact:

DISCLAIMER: CADA is not authorized to dispense legal advice.
The information contained in this weekly email is intended to provide important updates and reminders regarding statutes, litigation, and regulations. CADA always advises that dealers should consult legal counsel on the specifics of any laws or regulations to ensure proper compliance.



TO REGISTER ONLINE FOR ANY CADA
SEMINAR OR EVENT, PLEASE VISIT:

www.coloradodealers.org/registration

F&I COMPLIANCE TRAINING

Compliance is a MUST in your F&I Department; don’t let your dealership be a lawsuit-waiting-to-happen!

  • This presentation will cover the F&I legal issues about which every dealership MUST be knowledgeable
  • Plaintiff attorneys and government regulators continue to successfully sue dealers locally and across the country.

Topics to be covered include the following:

  • Red flags rule requirements
  • Adverse action notices (even credit discussions can trigger)
  • OFAC Reporting – Do you have a written program?
  • How to handle negative equity
  • New state forms/requirements
  • Record retention rules
  • Proper sale of backend products
  • Payment packing
  • Proper treatment of bank acquisition fees
  • D&H fee class actions
  • Colorado GAP requirements
  • Used car buyers guide; what you probably don’t know
  • Advertising hot buttons
  • F&I Best Practices
  • Who’s getting sued and why
  • Update on various state and federal law changes that impact your F&I department
  • PLUS more—all with REAL WORLD examples!
CLICK HERE for more information
on this
training session.
Event Description
Date/Time
Location

F&I Compliance Training presented by Shawn D. Mercer, Myers & Fuller, P.A.
Montrose

Wednesday,
July 23
7:30 to 11:30 a.m.
BREAKFAST Session

Holiday Inn Express
1391 S. Townsend Ave.
970.240.1800
Register Online

F&I Compliance Training presented by Shawn D. Mercer, Myers & Fuller, P.A.
Denver

Thursday,
July 24
7:30 to 11:30 a.m.
BREAKFAST Session

William D. Barrow Building, CADA Offices
290 East Speer Blvd.
Register Online

F&I Compliance Training presented by Shawn D. Mercer, Myers & Fuller, P.A.
Fort Morgan

Thursday,
July 24
2 to 6 p.m.
DINNER Session

Comfort Inn
1417 Barlow Road
970.867.6700
Register Online

F&I Compliance Training presented by Shawn D. Mercer, Myers & Fuller, P.A.

Colorado Springs

Friday,
July 25
7:30 to 11:30 a.m.
BREAKFAST Session

Antlers Hilton Hotel,
4 South Cascade Ave.,
Colorado Springs, 80903 719.955.5600
*Colorado Springs dealers should register with CSADA, Ann Winslow, 719.473.1465

About the Presenter:  Shawn D. Mercer is a partner in the Myers & Fuller, P.A. law firm, www.dealerlawyer.com. His national practice is devoted solely to representing motor vehicle dealers, and he regularly works with dealers to address F&I matters, advertising compliance and consumer complaints. Mr. Mercer regularly represents dealers in disputes with manufacturers and consumers in mediations, arbitration proceedings and in state and federal court.

* * * * * * * * *

*NEW* RED FLAGS RULE COMPLIANCE SEMINAR:
PLUS: PRIVACY/SAFEGUARDS RE-CAP

Rob Cohen, auto industry compliance expert, will provide in-depth training on the new RED FLAGS rule
and a re-cap on Privacy/Safeguards Rules

Make sure you are aware of
these NEW compliance obligations:

Generally, the new regulations require automobile dealers to:

  1. Create and implement a written Identity Theft Protection Program with procedures designed to detect and respond to “red flags” indicating potential identity theft.
  2. Periodically review and update the written program to reflect changing risks.
  3. Train responsible staff members to follow the program.
  4. Oversee service providers (i.e., third party vendors).
  5. Involve senior management or owner(s) in approving the program and its administration.
  6. Prepare annual reports for senior management or owner(s).

Attendees will receive practical, step-by-step instruction on how to create and roll-out a Red Flags Program at your dealership.

Mandatory compliance date of Nov. 1, 2008

PLUS: Re-Cap of Safeguards and Privacy Rules: Dealers must have a Safeguards Program Coordinator, conduct a risk assessment, implement written safeguards to control risks, oversee service providers, and re-evaluate periodically.

CLICK HERE for more information
on this
training session.
Event Description
Date/Time
Location

*New* Red Flags Rule and Privacy/Safeguards Re-cap presented by Rob Cohen, Auto Advisory Services
Grand Junction

Monday,
Aug. 11
noon to 2 p.m.
LUNCH Session

Double Tree Hotel
743 Horizon Drive,
Grand Junction, CO 81506
970.241.8888
Register Online

*New* Red Flags Rule and Privacy/Safeguards Re-cap presented by Rob Cohen, Auto Advisory Services
Denver

Tuesday,
Aug. 12
7:30 to 9:30 a.m.
BREAKFAST Session

William D. Barrow Building, CADA Offices
290 East Speer Blvd., Denver
Register Online

*New* Red Flags Rule and Privacy/Safeguards Re-cap presented by Rob Cohen, Auto Advisory Services
Colorado Springs

Tuesday,
Aug. 12
noon to 2 p.m.
LUNCH Session

Antlers Hilton Hotel,
4 South Cascade Ave.,
Colorado Springs, 80903 719.955.5600
*Colorado Springs dealers should register with CSADA, Ann Winslow, 719.473.1465

About the Presenter:  Rob Cohen, Esq., President of Auto Advisory Services, is a sought-after speaker and trainer on a wide range of dealership sales and finance topics. Auto Advisory Services (AAS) has been providing assistance to automobile dealers since 1975. With over 550 dealership clients, AAS is the leader in dealership compliance issues.

Discount product offer to seminar attendees: AAS’s Information Safeguards and Identity Theft Manual is an in-depth tool for dealership compliance with the FTC’s Safeguard Rule and ID theft compliance and prevention. A new Red Flags Supplement is included as well. Over 1,500 copies have been sold nationwide. This “turn-key” manual makes implementing a dealership safeguards and ID theft program easy. It is regularly $325, but will be available for order at $199/copy at this seminar. See www.autoadvisory.com for more information.

* * * * * * * * *

LIFELINE TO PROFITS SEMINAR

In this intensive, two-day workshop, you will go through every aspect of your operation, taking a candid look at your dealership to develop a detailed action plan to implement within your store to achieve your dealership’s full profit potential. You'll leave this hands-on training with answers to the following questions:

  • Can I enhance and improve the performance of my dealership?
  • How do I effectively analyze my current dealership operations?
  • What's the best way to identify opportunities for change?
  • What steps do I take to fully capitalize on these new opportunities?
  • How do I tailor a plan specifically for my dealership?
  • What's the most efficient way to put my plan into action?

The NADA 20 Group program is providing industry-leading trainers to conduct the workshop. Each of the trainers has retail experience and will offer critical insight to help your dealership. You will take home a practical action plan specifically designed for YOUR dealership.

CLICK HERE for more information
on this
training session.
Event Description
Date/Time
Location

Lifeline to Profits Seminar

Thursday, Oct. 16 to Friday, Oct. 17
8 a.m. to 5:30 p.m.
Meals provided for each day

William D. Barrow Building, CADA Offices
290 East Speer Blvd., Denver

* * * * * * * * *

SALESPERSON TRAINING/PERSONAL DEVELOPMENT

Chip Thomas has received rave reviews providing salesperson training for other auto dealer associations across the U.S. Mark your calendar for this training event that will be offered twice in October. More details coming soon!

Event Description
Date/Time
Location

Salesperson Training/Personal Development by Chip Thomas

Oct. 14-15
Course offered twice; one-day each
More details coming soon!

 


Event Description
Date/Time
Location
ATAE (Automotive Trade Association Executives) Service Directors Meetings July 20-23 St. Julien Hotel, Boulder
CLICK HERE for a registration form. CLICK HERE to view sponsors. Contact Tammi McCoy for more details or if you are interested in sponsorship information.
Dealer Management & Leadership Summit

Wednesday,
Aug. 13
8 a.m. to
7:30 p.m.

Marriott Denver South at Park Meadows Drive (I-25 and Lincoln in Douglas County)
More information on speakers/agenda will be posted online as finalized: www.coloradodealers.org/summit
CADA Annual Member Golf Event Monday,
Sept. 8

Columbine Country Club
17 Fairway Lane
Columbine Valley, 80123
www.coloradodealers.org/golfevent

CADA Regional Member Briefings
CLICK HERE for a full list of location dates and times.

Eleven meetings for dealers across Colorado

Attendees can register through CADA via Phone: 303.831.1722, FAX: 303.831.9100, or E-mail: rsvp@coloradodealers.org
* Please note different RSVP
for Colorado Springs and
Pueblo meetings. 



LET US KNOW ABOUT YOUR ACCOMPLISHMENTS!

Have you or anyone else at your dealership won an award recently? Have you or your dealership provided any outstanding community service? We want to recognize such accomplishments. Please send us a brief write-up of the award or event along with any other information to milestones@coloradodealers.org. Also include your contact information for further follow-up.


If you want to be added to our mailing list, please CLICK HERE.

To remove yourself from this list, click on this link.

Colorado Automobile Dealers Association
290 East Speer Boulevard Denver, CO 80203
Telephone: 303.831.1722 | Facsimile: 303.831.4205
www.coloradodealers.org