OCTOBER 15, 2008

IN THIS ISSUE

DEALER NEWS & INFORMATION

– NADA 2009 Convention and Exposition

– Automotive News at a Glance

– NADA News

REGULATORY & LEGAL UPDATES

– Reminder: New Federal Red Flags & Address Discrepancy Rules: Compliance Deadline is November 1st

– Customer Credit Information Accepted Over the Internet Must be Secure

UPCOMING SEMINARS

– Lifeline to Profits Seminar THIS WEEK!

– Red Flags Virtual Seminar NEXT WEEK!

– Designated Risk Management Seminar

CALENDAR OF EVENTS
– Upcoming Events

– Dealer Day at SEMA

– MDADA Annual Membership Meeting, Denver

– NADA Convention and Exposition

DEALER MILESTONES,
HIGHLIGHTS & TRANSITIONS

–Share Your Accomplishments

ARCHIVES

CLICK HERE for Open Road
e-newsletter archives.

CLICK HERE for an Index of Regulatory
& Legal Articles from the Open
Road e-newsletter.

CLICK HERE for Bulletin archives.

CLICK HERE for Colorado Auto
Outlook archives.

CLICK HERE for Denver Auto
Outlook archives.

ONLINE REGISTRATION

CLICK HERE to register online
for various CADA seminars & events.

MEMBERSHIP RESOURCES

CLICK HERE for details on the
Speaker and Educational
Resources.

CLICK HERE for a list of current
Endorsed Vendors/Programs.

CLICK HERE for a list of current
Allied Members.

CLICK HERE for an order form for
CADA forms.

CLICK HERE for information on all member services.

www.nada.org

CLICK HERE for NADA
Regulatory Affairs information.

STATE GOVERNMENT RESOURCES

CLICK HERE for the Auto Industry
Division of the Colorado Dept.
of Revenue.

CLICK HERE for the Title and
Registration section of the
Colorado Dept. of Revenue,
Motor Vehicles Division.

CLICK HERE for the Colorado
Department of Labor &
Employment website.

Visit us at www.coloradodealers.org.

CADA Hours of Operation
Monday to Thursday, 7 a.m. to 5 p.m.
Friday, 7 a.m. to 4 p.m.

CADA STAFF

CLICK HERE for a CADA staff listing

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or suggestions regarding this
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contact Lauren Stadler at
lauren.stadler@coloradodealers.org

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ENDORSED VENDOR/PROGRAMS

CLICK HERE for information about the
Endorsed Vendors/Programs.

If you have trouble viewing any of the links or documents in this e-newsletter, please CLICK HERE to access the web-based version.

NADA 2009 CONVENTION AND EXPOSITION

New Orleans is now the eighth fastest growing metropolitan area in the United States, according to the U.S. Census Bureau. To show support for the rebirth of New Orleans, NADA is headed back to the Big Easy to hold its 92nd annual convention and exposition there Jan. 24-27, 2009.

“The theme for our New Orleans convention is 'Voice of the Dealer® ... Committed to Community.' What better way to show that commitment than for us to be there in full strength at one of NADA's favorite convention cities," said Annette Sykora, 2008 NADA Chairman. NADA has held its convention in New Orleans every few years for the past 30 years.

For more information, visit the following websites:
http://www.nada.org/TrainingEvents/Convention/
http://expo.nada.org/nada2009/public/enter.aspx

CLICK HERE to register!

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AUTOMOTIVE NEWS AT A GLANCE

Listed here are several articles pertaining to the
auto industry in general that appeared recently in newspapers and other media outlets across the nation.

NADA NEWS

• NADA’s immediate customer follow-up and complaint-resolution program, NADA-24, recently completed its five-millionth interview. Launched in 2005, the program provides feedback to dealers the day after a customer buys or services a vehicle, enabling quick responses to customer problems and helping to build loyalty. Customers are contacted and asked three questions to gauge their level of satisfaction. Visit www.nada-24.com for more.
  

REMINDER: NEW FEDERAL RED FLAGS & ADDRESS DISCREPANCY RULES: COMPLIANCE DEADLINE IS NOVEMBER 1st

A reminder that the mandatory compliance deadline for the new, federal Red Flags rule is now one month away—November 1st, 2008.  All dealerships should be taking the necessary steps to implement a program. 

CLICK HERE for the October 1, 2008 article on this topic.

Attention owners/principals:  please be aware there is a provision in the new Red Flags rule that the Identity Theft Prevention Program (ITPP) be approved by your board of directors, or a designated senior management employee by November 1st.

ALERT - LAST CHANCE!  NADA has added an additional webinar on October 20th for those who still need training or an opportunity to ask questions about implementing the new rules.  See the training calendar below for more details.

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CUSTOMER CREDIT INFORMATION ACCEPTED OVER THE INTERNET MUST BE SECURE

Dealers are reminded that customer information submitted by online credit applications must be transmitted securely/encrypted.  Email is generally not secure. 

FTC Safeguards Rule requires that dealerships protect not only customer information that is physically maintained within the dealership, but also customer information that dealers “access, collect, distribute, process, protect, store, use, transmit, dispose of, or otherwise handle…”

It is recommended that dealers consult NADA’s publication, L43 “A Dealer Guide to Safeguarding Customer Information”, for guidance in each of these areas, including the following:

“[With regard to] the transmission of customer credit applications over the Internet, you should ensure that the program application you use encrypts the data or otherwise transmits it in a secure manner to the bank or finance company. If you are submitting the customer’s application over the Internet, you should ensure that the information displayed on your computer screen is not visible to others who are not authorized to have access to this information.”

Dealers are also encouraged to review the FTC’s latest publication entitled, “Financial Institutions and Customer Information: Complying with the Safeguards Rule.”  This publication is available online at http://www.ftc.gov/bcp/conline/pubs/buspubs/safeguards.pdf or CLICK HERE to download.

Visit the FTC’s Safeguards Rule: Education & Guidance page for additional publications and resources:
http://www.ftc.gov/privacy/privacyinitiatives/safeguards_educ.html

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DISCLAIMER: CADA is not authorized to dispense legal advice.
The information contained in this weekly email is intended to provide important updates and reminders regarding statutes, litigation, and regulations. CADA always advises that dealers should consult legal counsel on the specifics of any laws or regulations to ensure proper compliance.

LIFELINE TO PROFITS SEMINAR THIS WEEK!

Thurs., Oct. 16 to Fri., Oct. 17
from 8 a.m. to 5:30 p.m.

In this intensive, two-day workshop, you will go through every aspect of your operation, taking a candid look at your dealership to develop a detailed action plan to implement within your store to achieve your dealership’s full profit potential. You'll leave this hands-on training with answers to the following questions:

The NADA 20 Group program is providing industry-leading trainers to conduct the workshop. Each of the trainers has retail experience and will offer critical insight to help your dealership. You will take home a practical action plan specifically designed for YOUR dealership.

CLICK HERE for more information on this training session.

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RED FLAGS WEBINAR NEXT WEEK!

Monday, October 20
11am-1pm (MST)

Last Chance!

NADA has added one, additional webinar before the November 1st compliance deadline.This session will be moderated by Paul Metrey, NADA Regulatory Affairs, and presented by Bert Rasmussen, Manning, Leaver, Bruder & Berberich, who prepared the NADA’s publication, A Dealer Guide to the FTC Red Flags & Address Discrepancy Rules.

WEBINAR: View the presentation from your computer, type in and submit questions to the presenters, and listen to the audio on your phone.  Plenty of opportunity for Q&A and to see/hear other attendees Q&A.     

CLICK HERE for more information on this training session.

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DESIGNATED RISK MANAGEMENT SEMINAR

November 10-12, 2008

Colorado Automobile Dealers Association Members Profit Through Risk Management

The Designated Risk Manager Training Program was developed to target specific risk management concerns for the auto dealer industry. Companies that are the most successful controlling losses have designated a key person as their risk manager. This person is supported by top management and is both responsible and accountable for identifying loss exposures and implementing risk management solutions.

Through CADA’s partnership with Federated Insurance, there is no charge to attend this training and you do not have to be a current Federated client. Attendees, however, are responsible for air and ground transportation to and from Owatonna, Minnesota, and lodging in Owatonna.

CLICK HERE for more information on this training session.

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TO REGISTER ONLINE FOR ANY CADA SEMINAR OR EVENT, PLEASE VISIT: www.coloradodealers.org/registration

Event Description	Date/Time	Location
Lifeline to Profits Seminar Denver	THIS WEEK! Thurs., Oct. 16 to Fri., Oct. 17 8 a.m. to 5:30 p.m. Meals provided for each day	William D. Barrow Building, CADA Offices 290 East Speer Blvd., Denver, 80203 - Flyer/Registration Form - REGISTER ONLINE
Red Flags WEBINAR Presented by NADA	NEXT WEEK! Monday, October 20 11am-1pm (MST)	LAST CHANCE!  NADA has added one, additional webinar before the November 1st compliance deadline. This session will be presented by Paul Metrey, NADA Regulatory Affairs, and Bert Rasmussen, Manning, Leaver, Bruder & Berberich, who prepared the NADA’s publication, A Dealer Guide to the FTC Red Flags & Address Discrepancy Rules. WEBINAR: View the presentation from your computer, type in and submit questions to the presenters, and listen to the audio on your phone.  Plenty of opportunity for Q&A and to see/hear other attendees Q&A.      CLICK HERE to register online directly with NADA!
Designated Risk Management Seminar Owatonna, MN Presented by Federated Insurance	Monday, Nov 10th-Wednesday, Nov 12th	Through CADA’s partnership with Federated Insurance there is no charge to attend this seminar.  Attendees are responsible for their Air, Lodging and ground transportation. For more information Click Here

LET US KNOW ABOUT YOUR ACCOMPLISHMENTS!

Have you or anyone else at your dealership won an award recently? Have you or your dealership provided any outstanding community service? We want to recognize such accomplishments. Please send us a brief write-up of the award or event along with any other information to milestones@coloradodealers.org. Also include your contact information for further follow-up.

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