September 12, 2007
Volume #1, Issue #37


     - Automotive News at a Glance
     - Automotive Retailing Today:

       Fact of the Month



     - Moving and Shaking

     - Federated Announces New
       HAZMAT Training CD

     - Adverse Action Notices: What
       You Need to Know, NADA
       Webinar to be Held Oct. 23


     - F&I Resource Center: Sales

       Associate Training and Education

     - NEXT WEEK! Employment
       Discrimination and Hiring/Firing

     - NADA Adverse Action Webinar


     - Upcoming Events

     - CADA Regional Member Briefings


     - Let Us Know About YOUR



       CLICK HERE for Open Road
       e-newsletter archives.


       CLICK HERE for Bulletin archives.

       CLICK HERE for Colorado Auto  

       CLICK HERE for Denver Auto




register online

for various CADA 
seminars & events.




CLICK HERE for detail on the
        Speaker and Educational              


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        Endorsed Vendors/Programs


        CLICK HERE for a list of current    
        Allied Members

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CLICK HERE to learn more about the Sales Associate Training and Education by Jan Kelly of Kelly Enterprises Inc.





Listed here are several articles pertaining to the auto industry that appeared recently in newspapers and other media outlets across the nation.

  • Done Deal: Volkswagon moves from Detroit to Virginia
    Free Republic, Sept. 6
    At this morning’s press conference, VWoA’s new president and CEO, Stefan Jacoby, in that post only since Sept. 1, cited a host of reasons why the company is moving from Detroit to Virginia: closeness to customers; support of the state and business community; and a fresh start for VWoA, which is embarking on a new strategic direction after sales of its once-popular Volkswagen brand models have tanked while U.S. financial losses mount.

  • Nardelli brags about VIP recruits and game plan
    Detroit Free Press, Sept. 8
    Chrysler Chief Executive Officer Robert Nardelli, the new head coach in town, served notice Friday in his first public speech and sparring session with the Detroit news media that he's raring to shake up the automotive world.

  • Chrysler's hiring of Toyota's Press puts Detroit on notice
    Wall Street Journal
    While Jim Press's move to Chrysler LLC is a blow to Toyota, his strong reputation among auto dealers will be a major asset to Chrysler as the U.S. auto maker undertakes a difficult effort to rationalize its sprawling dealer network and overhaul its sales and marketing strategy. He will become vice chairman and president along with Tom LaSorda, who will also keep those titles.

  • Chrysler hires top executive from Toyota
    The Washington Post, Sept. 7

    James E. Press, the American car executive who helped build Toyota Motor into an automotive powerhouse that brought only pain to Detroit, yesterday was named a president and vice chairman at Chrysler.


    The hiring of Press, 60, was widely described as a coup for Cerberus Capital Management, the private-equity firm that bought a controlling interest in Chrysler this year and has stacked the automaker's corporate suite with high-profile executives.


  • Cerberus talent raids may not be over
    Traverse City Record-Eagle, Sept. 8
    In its first five weeks of owning Chrysler, Cerberus Capital Management LP has gone on a hiring binge, signing up a chief executive, poaching Toyota's respected North American chief, enticing a top marketing executive from Lexus and snagging a former General Motors Corp. official with a background in globalization.

    And according to management experts and executive recruiters, the spree probably isn't over as the New York private equity firm lures talent with the promise of riches once the ailing Chrysler is fixed and sold.

  • Dealer Hit In Head with Chunk of Ice for Opening on Weekends
    Dealers Edge
    This story could have appeared in the 1970s in the U.S. where weekend business has been the long-time norm. But a report by Quebec radio station CJAD reveals that a maverick Dodge Chrysler dealer has decided it is time to challenge a provincial ban on car dealers doing business on weekends.

    Picketers have been a fixture on weekends at the offending dealership, often including rival dealers angry at the practice. CJAD’s report indicates that the offending dealer was even pelted in the head with a chunk of ice thrown by one of the picketing rival dealers.

    Chrysler in Canada apparently approves of the dealer’s actions, claiming that the dealer’s business has improved 100% since opening on weekends.

* * * * * * * * *




Hiring military veterans can benefit dealerships by hiring a diverse group who have typically demonstrated commitment and responsibility and often have technical and management skills that can be translated into successful careers. Typically, veterans also may be eligible for GI Benefits to help them get situated and receive training in their new vocation.


In April 2004, ART joined with the U.S. military beginning the Hire the Heroes initiative to promote dealership careers for recent military veterans, which links thousands of auto dealers and military outplacement agencies that list job vacancies for veterans. Check out Hire the Heroes to learn more:


CADA forwards news articles and opinion columns of interest through Open Road
to inform members of current events. These in no way reflect the views, opinions,
and/or positions of CADA or its member dealers. They are sent for informational
and educational purposes only.






Had Ronald Reagan moved to Russia to work for Mikhail Gorbachev during the Cold War, that unbelievable fantasy might have equated to the news out of Detroit this week. Maybe.


Cerberus, the private equity firm that owns 80% of Chrysler, has lured Jim Press from the hallowed halls of Toyota. Press, renowned for being the highest ranking executive and only American on Toyota’s board of directors left after 37 years.


CLICK HERE to read this article by CAR lobbyist Jeremy Cottrell. 






Many types of business, including auto dealerships are involved in shipping and receiving of hazardous materials in the course of their operations, either between their own locations or with other companies. The ability to safely transport hazardous materials can affect the stability of a business. Manufacturers and distributors are reluctant to provide materials identified as hazardous unless the people shipping and receiving these materials are adequately trained according to the Department of Transportation rules.


Federated Mutual Insurance Company has now consolidated information from many different areas into one risk management tool — an information-packed multi-media HAZMAT Training CD-ROM. The CD includes:

- group presentations

- interactive individual modules

- tests with records of training completion.

A companion booklet outlining all of the training requirements is also provided along with
the CD.


CLICK HERE for more information, including how to order
the CD.


* * * * * * * * *




All dealers need to be aware of adverse action notice requirements. These consumer notices are required—and certain information must be included in the letter—whenever you, as the dealer, take any “adverse action” based on consumer credit information. Your obligation is likely not fulfilled by your financial institutions sending their own letter. Further, in cases where you decide not to even shop the credit around because of what the consumer discloses to you, that is considered adverse action as well, and a letter would be required. 


To assist in understanding these requirements further, NADA is holding web-based seminars (“webinars”) on the topic. Presenters will include NADA’s director of regulatory affairs, attorney Paul Metrey as well as the authors of *NADA’s  Management Education guide (L49, published May, 1 2007, and mailed to all NADA member dealers; see below for more information). Lead author of the NADA guide, Anne P. Fortney, is recognized as one of the leading experts in the nation in this legal area.


The next session will be held 11-1 MST (1-3 p.m. EST) Tuesday, Oct. 23. The fee for one web-based seminar is $199 per computer connection. CLICK HERE to register for “Adverse Action Notices: What You Need To Know.”  Email any questions to or call 703.821.7273.



*NADA’s  Management Education guide, L49-E A Dealer Guide to Adverse Action Noticesis a must-have to understand the nuances of compliance in this area.  For additional copies of this publication, or a downloadable PDF, CLICK HERE. It is valuable to review this guide prior to the webinar so you can ask any questions you need during the session.


CLICK HERE to  view the Appendix A: Flow Chart from the NADA guide for a sampling of the information provided in this publication. Reprinted with permission from NADA.





If you have questions on any legal or regulatory topics, please contact:

DISCLAIMER: CADA is not authorized to dispense legal advice. The Information contained in this weekly email is intended to provide important updates and reminders regarding statutes, litigation, and regulations. CADA always advises that dealers
should consult legal counsel on the specifics of any laws or regulations to ensure proper compliance.




CADA member dealers asked for it and
your CADA F&I Resource Center delivered!

Many CADA member dealers have recently pointed out not enough time is spent in training your sales associates in ways to help build a stronger hand off to F&I and to help your customers have the best possible purchase experience, both of which drive bottom-line profits. This two day course is exactly what is needed to cover these important areas and much more.  


Sales Associate Training and Education
by Jan Kelly of Kelly Enterprises Inc.


Oct. 16-17 from 8:30 a.m. to 4:30 p.m. both days

William D. Barrow Building (CADA headquarters),
290 E. Speer Blvd, Denver 80203



Course Content and Purpose Covered by Jan Kelly of Kelly Enterprises Inc.

  • Discover the necessary strategies and techniques to stay at the controls of the sales

  • Address the sales cycle missteps that prevent good salespeople from making the sale.

Jan Kelly, president and principal consultant of Kelly Enterprises Inc. will utilize her 25+ years of industry experience to train these important areas. Jan’s skills have been tested and sharpened by being an NADA approved and in-demand speaker for industry events like NADA, Dealer 20-Groups, and as a featured writer for industry publications such as F&I Management and Technology Magazine and AutoExec.

Day 1           Prospecting ~ Creative ways to expand your customer pipeline

Web Tracks ~ Turning cyber leads into brick & mortar customers                           
Phone Scripts
Increasing floor traffic with on-target messages

Day 2            Road to a $ale ~ 10 quick steps to the Sale and Success

Negotiation ~ Playing by the rules that let everyone win

Getting Results ~ the S•M•A•R•T approach to the numbers game


REGISTRATION: Contact Chad Julius at 303.319.8039 or today for more information and/or
to reserve your spot for this CADA member-only training. Reservations must be made by Oct. 5, 2007! Don’t delay…
call today and reserve your spot!



* * * * * * * * *




"I love to sue employers!"

-Field attorney for the EEOC in Denver, speaking recently to a group of defense attorneys

NEXT WEEK!  Wednesday, Sept. 19: Attend this seminar presented by representatives of Mountain States Employers Council (MSEC) to learn more about employment discrimination and the EEOC’s aggressive new initiatives, along with hiring and termination practices in Colorado. MSEC is an employers association based in Denver, assisting more than 2,500 members throughout the mountain states region with employment law, human resource (HR) consulting, training and survey needs. Every manager involved in hiring and firing decisions at your dealership will benefit from this half-day seminar. CLICK HERE for more details.






Employment Discrimination & Hiring/Firing



Wednesday, Sept. 19

9 a.m. to 1:30 p.m.


Continental breakfast and lunch included

William D. Barrow Building
(CADA Headquarters)
290 E. Speer Blvd,  80203
(SW Corner of Grant/Speer)
Phone: 303.831.1722
CLICK HERE for seminar flyer and to fax or mail your registration.
CLICK HERE to register online.

Sales Associate Training and Education
by Jan Kelly of Kelly Enterprises Inc.
Denver Tuesday, Oct. 16 and Wednesday, Oct. 17
8:30 a.m. to 4:30 p.m. both days
William D. Barrow Building
(CADA Headquarters)
290 E. Speer Blvd,  80203
(SW Corner of Grant/Speer)
To register, contact
Chad Julius
at 303.319.8039 or chad
Adverse Action Notices: What You Need To Know
NADA Webinar
Online Tuesday, Oct. 23
 11 a.m.-1 p.m. MST (1-3 p.m. EST)
CLICK HERE to register. The fee is $199 per computer connection. Email any questions to or call 703.821.7273.



Event Description Date/Time Location
CADA Regional
Member Briefings






Ten meetings
for dealers
across Colorado

CLICK HERE for a full list of meeting locations, dates and times and to register online.

Tuesday, Nov. 27
11 a.m. to 2 p.m.

lunch included

* Please note different RSVP
for Colorado Springs and
Pueblo meetings.


Cherry Hills Country Club
4125 S. University Blvd.
Cherry Hills Village, 80113

Attendees can register through
CADA via phone, fax or e-mail.
P: 303.831.1722
F: 303.831.9100

(National Association of Dealer Counsel)
Fall Workshop

Oct. 15-16

NADC membership required

CADA strongly encourages membership in NADC.

Hermitage Hotel,
(Reserve rooms by Sept. 12 for discounted rate)

CLICK HERE to link to the NADC web site.
NADA 91st Annual Convention & Expo Feb.9-12, 2008 Moscone Center,
San Francisco, CA
Denver International
Auto Show
March 26-30, 2008 Colorado Convention Center, Denver



Have you or anyone else at your dealership won an award recently? Has your dealership provided any outstanding community service? We want to recognize such accomplishments. Please send us a brief write-up of the award or event along with any other information to  Also include your contact information for further follow-up.


If you want to be added to our mailing list, please click here.

Colorado Automobile Dealers Association
290 East Speer Boulevard Denver, CO  80203
Telephone:  303.831.1722
  |  Facsimile: 303.831.4205


Copyright 2007 Colorado Automobile Dealers Association.  All Rights Reserved.